
Consider this for a moment: Today we can get a date with a swipe, order a taxi with a click, follow our pizza into the oven and see exactly when the parcel arrives at the post office. But at work?
We ask employees to:
- Navigate through 20 irrelevant data inputs, graphs, and documents to accomplish a simple task.
- Complete 8 separate actions for one single workflow.
- Download two PDFs, print them, sign by hand and wait a week for approval.
This isn't just ineffective -- it's demotivating.
The new workday demands more
Today's workers — especially the younger generations — are used to seamless digital experiences. Intuitive solutions, quick response and minimal friction are standard in their lives outside the office. Why would they accept cumbersome, outdated systems and processes when they get to work?
For them, this isn't a “culture challenge” -- it's a sign that the employer isn't keeping up with the times.
Digitalization is not just about efficiency — it's about respect
Investing in good digital tools and user-friendly work processes is not just about saving time. It's about showing respect for your employees' time, effort and value. When you remove unnecessary frustration, you release energy for what really matters: core tasks, customers, development — and engagement.
Work experience is employer profile
Your digital tools and processes are now part of the employer brand. Companies that invest in modern workflows and user-friendly systems are becoming more attractive — both for current and future employees. People want to work for companies that care enough to improve their everyday lives.
So the question is:
Are you creating a workday where people can flourish — or are you squandering their potential on cumbersome routines and unnecessary administration?
The answer may determine who chooses to stay -- and who seeks their way forward.